In a significant development aimed at enhancing passenger experience, Saudia Airlines has unveiled a series of surprising updates to its baggage policy,
reflecting its commitment to customer satisfaction and operational excellence.
These updates come just in time for the peak travel season, including Hajj and summer vacations, when flexibility and convenience become essential for travelers.
Under the new policy, passengers on select international routes will benefit from increased complimentary baggage allowances—both in terms of weight and number of pieces.
This change is expected to reduce travel-related stress and eliminate additional costs typically incurred for excess baggage.
The enhanced baggage benefits apply to several passenger categories, including first and business class travelers,
frequent flyers enrolled in the AlFursan loyalty program, and those on long-haul international flights.
The airline confirmed that full details about the new policy will be made available through its official website and customer support channels to ensure maximum clarity and accessibility.
This initiative is part of a broader strategy by Saudia to modernize its services, improve operational competitiveness, and position itself as a global leader in the aviation sector.
It aligns with Saudi Arabia’s Vision 2030, which emphasizes quality of life, customer-centric services, and a robust tourism and transport infrastructure.
By lifting weight restrictions and offering more traveler-friendly policies, Saudia is not only simplifying the travel experience but also reinforcing its image as a carrier that truly listens to and understands the needs of its passengers.
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