The Saudi Water Authority has officially launched an innovative digital service through its unified platform, aimed at enabling clients of the Kingdom’s giga development projects to seamlessly apply for water and sanitation services. This initiative represents a significant milestone in Saudi Arabia’s digital transformation journey, ensuring faster, more efficient processes to meet the critical needs of large-scale national projects that form a cornerstone of Vision 2030.
According to the authority, the new service will consolidate utility requests and connect them directly with relevant agencies within the water sector, eliminating unnecessary delays and streamlining procedures. It is expected to greatly benefit key mega-projects such as NEOM, Qiddiya, and The Red Sea Project, providing them with swift access to essential infrastructure and allowing project timelines to remain on track.
The authority emphasized that this digital solution reflects its broader commitment to sustainability, innovation, and efficient resource management. Beyond facilitating water and sanitation services, the platform will incorporate smart monitoring systems to optimize consumption and ensure the responsible use of resources, particularly as the Kingdom addresses environmental challenges and rapid population growth.
Analysts note that the launch of this platform not only enhances the quality of life for residents but also strengthens Saudi Arabia’s position as a global destination capable of hosting and sustaining integrated giga-projects. Furthermore, this strategic step opens the door for similar digital initiatives in other vital sectors, underscoring the Kingdom’s progress in modernizing its infrastructure and delivering world-class services aligned with its long-term economic and social ambitions.
